image
SERVICES

Support Services

Dedicated, personal support services
BENEFITS

Extended arms for expanding businesses

Facilitating improved connectivity, agility, speed, and reliability, our solutions are backed with round-the-clock data centre support services, so you always get the help you need. We offload your work so you can get back to business.

Assurance

Get ad-hoc or subscription-based and SLA-backed support from a team of specialists round-the-clock, wherever you may be, so you can focus on your core business activities with peace of mind.

Specialised service

Rely on our experienced and qualified specialists to take care of the day-to-day data centre activities, while you focus on your core business competencies.
image
ABOUT

Support Services

With customer care at the heart of our business, we work closely with you to understand your business needs and deliver the pertinent services from our broad catalogue of support capabilities to help accelerate its performance and growth. We focus on running the data centres, so you can focus on your core business. An on-site technical expert team ensures that mission-critical functions are always up and running around the clock, every day of the year. You can also rely on our qualified technicians as your extended team member who is always at the ready to deliver the highest standard of support whenever you need them, or to lend a hand when you cannot be around.

Key Facts

Timely response with our on-site technicians
Your remote eyes and hands
Extended team member
Round-the-clock availability
OUR SUPPORT SERVICES

Putting customers at the heart of our business

We work closely with our customers to understand their unique business needs and deliver services from a broad range of support capabilities to help finetune performance and accelerate growth. We focus on providing leading data centre and data centre support services, so you can focus better on your core business.
icon
Rely on our round the clock support to manage your data centre remotely, with tasks executed exactly per provided instructions while you focus on your core business activities.
icon
Specialised cleaning services performed by qualified personnel trained not to disrupt operations and to ensure the highest degree of cleanliness for equipment reliability and minimise environmental contamination.